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Larry Julius


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Crisis Marketing: What Fayetteville Small Business Owners Should Know

Mar 31, 2020 2:29:49 PM / by Larry Julius

Last week, Gordon Borrell, CEO of Borrell Associates, shared insights with Fayetteville small business owners on the value of marketing to consumers during a crisis. A video replay of the teleconference is available by clicking here.

Mr. Borrell is the CEO of Borrell Associates. His company is one of the most trusted sources of trends and forecasts for local media today.

According to Mr. Borrell, despite social distancing and economic jitters induced by the Coronavirus chaos, consumers are still spending money.

He points to research from Ibis that consumer consumption continues in almost every crisis, including depressions, recessions, floods, hurricanes, earthquakes, fires, and, now, pandemic.

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Topics retail, small business, small business owner, best way to advertise, radio advertising, coronavirus, corona, covid 19, crisis marketing, small business marketing, borrell associates

Fayetteville Radio: Who's Listening During The Coronavirus Crisis

Mar 27, 2020 3:45:59 PM / by Larry Julius

In a typical week, 289,000 adult consumers tune-in to Fayetteville radio stations.  But, since the onset of the Coronavirus, the weeks have not been typical.

Before social-distancing and work-from-home orders, 197,000 Fayetteville consumers would drive to-and-from work each day. More than 97% of these commuters could be reached by radio.  

North Carolina small business owners who depend on radio advertising to market their goods and services, therefore, might be concerned that the disruption in commuting patterns could depress the amount of time consumers spend with local radio.

According to market research, however, radio listening remains an important part of the daily life of consumers. Even amid the current chaos.

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Topics retail, small business, small business owner, best way to advertise, radio advertising, coronavirus, corona, covid 19, crisis marketing

Coronavirus: Advertising In Fayetteville For Small Business Survival

Mar 25, 2020 10:01:00 AM / by Larry Julius

Fayetteville small business owners are fighting the coronavirus battles on multiple fronts.  Their first objective is to keep their families and employees safe. Then, of course, there are the concerns of keeping their businesses healthy enough to survive current disruptions.

The business literature has an abundance of case studies showing how survival is often connected to a thoughtful communications and marketing strategy during challenging times.  

Business owners need to let North Carolina consumers know if they are still open. If their hours have changed. Or if they are providing alternative shopping methods (e.g., delivery, curbside pick-up).

Most importantly, it is imperative consumers know that a business will still be there for them when the crisis is over.

For those owners who are depending on communication to preserve their business, the best option may be to advertise on Fayetteville radio.

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Topics roi, return on investment, Streaming Audio, retail, small business, small business owner, best way to advertise, newspaper advertising, social media advertising, radio advertising, television advertising, retail stores, facebook advertising, coronavirus, corona, restaurants, covid 19

Does Social Media Work For Fayetteville Retailers?

Mar 13, 2020 5:52:05 PM / by Larry Julius

Fayetteville retailers spend a considerable amount of time and money marketing their small businesses on social media.  Is this effort paying off?

Each month, according to Nielsen, 219,000 Fayetteville adults use Facebook, Instagram, or Twitter. This equates to 62.9% of consumers.  This reach is rather anemic compared to local radio and TV, which attracts considerably more users in a single week than these social media platforms do over 30 days.

Among local millennials, the monthly reach of Facebook, Instagram, and Twitter is eclipsed by the weekly reach of Fayetteville radio.

The number of consumers reached by an advertising campaign, according to Nielsen, is the media consideration that has the most significant effect on increasing sales. 

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Topics Retailer, reach, retail, small business, small business owner, best way to advertise, facebook, twitter, instagram, social media advertising, radio advertising, retail sales, retail stores, engagement, facebook advertising

Why Fayetteville Mortgage Lenders And Brokers Need To Advertise Now

Mar 7, 2020 8:58:52 AM / by Larry Julius

There are 191,000 consumers in the Fayetteville area who own their own homes. 

According to Zillow, more than 60% of homeowners carry a mortgage. A record number of owners are considering refinancing  now, which means millions of dollars in fees for local lenders and brokers are up for grabs.

Why the sudden urgency for Fayetteville homeowners to refinance their mortgages?

According to The Federal Home Loan Mortgage Corporation (aka, Freddie Mac), "The average 30-year fixed-rate mortgage hit a record 3.29% this week, the lowest level in its nearly 50-year history."

"Meanwhile, mortgage applications increased 10 percent last week from one year ago and show no signs of slowing down. Given these strong indicators in rates and sales, as well as recent increases in new construction, it’s clear the housing market continues to be a positive force for the broader economy."

If a consumer Googles 'refinance my mortgage in Fayeteville', more than 2.6 million results come back, So, to set themselves apart, lenders and brokers will need to advertise.  By any key metric, advertising on local radio is the best way to reach area homeowners.

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Topics best way to advertise, consumer spending, radio advertising, financial planners, financial services, home buyers, refinance, mortgages, mortgage rates, mortgage broker, bank, home owners, home values

Small Business Advertising In Fayetteville: Target The Spenders

Mar 4, 2020 8:02:00 AM / by Larry Julius

Fayetteville consumers spent more than $8.5 billion with retailers last year. The National Retail Federation forecasts 4.1% more will be spent this year.

Who are the shoppers that will be spending all this money?

According to Nielsen, 37.3% of retail dollars are spent by Fayetteville area consumers over the age of 50. This may surprise many small business owners because older consumers comprise only 29% of the area's adult population.

These older consumers account for the largest share of spending in almost every retail category. This includes furniture, cars, pet supplies, fast food, and electronics.

To earn a share of these massive dollars spent by these older consumers requires Fayetteville small business owners to advertise.

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Topics retail, small business, store traffic, small business owner, best way to advertise, newspaper advertising, consumer spending, baby boomers, social media advertising, radio advertising, television advertising, retail sales, retail stores

Fayetteville Retail Boom: How Your Small Business Can Benefit

Feb 28, 2020 4:12:33 PM / by Larry Julius

Retailers in the Fayetteville area rang-up $8,527,802,000 in retail sales last year, according to Nielsen. But wait. It's about to get better.

The National Retail Federation forecasts that in 2020, sales will increase by as much as 4.1%. This will create another $349 million for local small business owners.  

“The economy is growing at a more modest pace, but the underlying economic fundamentals remain in place and are positive,” stated NRF chief economist Jack Kleinhenz. “Consumers remain upbeat and have the confidence to spend, and the steady wage growth that has come with the strong job market is fueling their spending. The state of the consumer is very healthy.

To claim a fair share of this enlarged pool of spending will require Fayetteville small business owners to advertise.

“Think you have a great product?” asks the U.S. Small Business Administration. “Unfortunately, no one’s going to know about it unless you advertise.”  

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Topics reach, millennials, Pandora, Spotify, retail, small business, store traffic, small business owner, best way to advertise, digital advertising, facebook, newspaper advertising, online advertising, consumer spending, radio advertising, television advertising, retail sales

Advertising on Fayetteville Area Television vs. Local Radio

Feb 25, 2020 10:06:22 AM / by Larry Julius

There is alarming news for small business owners who advertise on Fayetteville area television stations: broadcast TV viewers are disappearing at a rapid pace.

Nielsen reports that halfway through the first quarter of this year, the number of people using television has dropped 7.5%. This compares to -6.3% in the fourth quarter of 2019, and -7.0% a year ago,

"If the trend holds, it would represent the largest quarterly decline for TV viewership in our data set," explains UBS analyst John C. Hodulikadding. "Trends have worsened across most age demos with persons 25-34 now falling -17% vs. low double-digit declines throughout 2019. The persons 55+ demo continues to trend down -2%, similar to 2019 (the first year of declining ratings for the demo)."

Radio listenership, on the other hand, has remained quite stable, according to Nielsen. Since 1970, the medium has reached more than 9-in-10 consumers every week.

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Topics branding, frequency, reach, millennials, television, small business, small business owner, best way to advertise, radio advertising, television advertising, reach & frequency, generation x, generation y

Best Way To Reach Millennial Parents In Fayetteville

Feb 15, 2020 11:43:49 AM / by Larry Julius

How quickly the millennials have grown up.

According to Nielsen, 71% of all Fayetteville area parents with children under the age of 18 are millennials.  

From the time their kids are born until they reach they are 17, these young parents will, spend, on average, $233,000 per child. This does not include the cost of college.

Currently, there are 114,779 children under the age of 18 living in the Fayetteville metro area. That means the local parenting economy is worth upwards of $26 billion. These dollars are being spent, among other things, on diapers, daycare, transportation, toys, education, electronics, clothing, and health care.

For local small business owners interested in competing for a substantial portion of this multi-billion dollar pool of parental cash, they must advertise to millennial moms and dads. By almost any measurement, advertising on Fayetteville radio is the best way to reach this audience.

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Topics millennials, small business, small business owner, best way to advertise, digital advertising, newspaper advertising, online advertising, consumer spending, social media advertising, radio advertising, television advertising, children, millennial parents

Why Fayetteville Used Car Dealers Need To Advertise Now

Feb 11, 2020 3:41:16 PM / by Larry Julius

March is the biggest single month for used car sales in Fayetteville. During these 31 days alone, local pre-owned vehicle dealers are expected to bring in $16 million in sales. This will represent 10% of their annual revenue.

By the end of May, these dealers owners will sell more than $45.6 million worth of pre-owned cars and trucks. This, undoubtedly, makes March-May 'used car season' in the Fayetteville area.

Although most Fayetteville used car dealers are small business owners, they do really big business. In all, over the next 12 months, more than 56,000 pre-owned vehicles will be driven off their lots.

To capture a larger share of the area's $164 million used car market requires pre-owned vehicle dealers to advertise. By any measure, the best way for these business owners to advertise is on Fayetteville radio.

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Topics Pandora, Spotify, small business, small business owner, best way to advertise, digital advertising, facebook, newspaper advertising, online advertising, consumer spending, social media advertising, radio advertising, automotive, used cars, used vehicles

Advertising In Fayetteville: Reach Mother's Day Shoppers

Feb 5, 2020 3:35:52 PM / by Larry Julius

As Valentine's Day sales begin to dwindle, that's when Fayetteville small business owners start thinking about Mom.

Mother's Day, which happens on the second Sunday of May, is second only to Christmas in terms of holiday spending. Last year, Fayetteville consumers spent more than $34-million celebrating the women in their lives. That number is expected to grow again in 2020.

To claim a significant share of this Mother's Day cash, local retailers and restaurants will need to advertise.  By almost every key metric, advertising on Fayetteville radio is the best choice.

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Topics small business, small business owner, best way to advertise, digital advertising, newspaper advertising, online advertising, consumer spending, social media advertising, radio advertising, television advertising, mother's day

What Fayetteville Consumers Listen To On Their Smart Speakers

Jan 30, 2020 8:50:33 AM / by Larry Julius

Over 80,000 consumers in the Fayetteville area now own a smart speaker. Ownership of these devices, including Amazon Echo and Google Home, has grown five-fold since the beginning of 2017.

According to Adobe Analytics, significantly  more consumers are asking Siri and Alexa to play music than any other activity.

Many local small business owners depend on Fayetteville radio to advertise their goods and service. So, how does the use of smart speakers as an audio device affect their radio advertising's ability to reach local consumers? The answer is: none at all.

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Topics Streaming Audio, small business, small business owner, best way to advertise, digital advertising, online advertising, radio advertising, siri, alexa, smart speakers, amazon echo, google home

How To Advertise Insurance Products In Fayetteville

Jan 25, 2020 10:54:07 AM / by Larry Julius

If you were one of the 288,946 consumers who tuned-in to a Fayetteville radio station last week, then chances are you heard at least one commercial from GEICO, Progressive, or Liberty Mutual. That's because insurance is big business in Fayetteville.

Each year, Fayetteville consumers spend $560-million to insure their homes and cars. That's almost $1500 for every area adult.

There is good news and bad news for the 724 local insurance agents who are competing to earn a substantial share of the home and auto premiums consumers are paying.

According to Nielsen, 27,000 policyholders in Fayetteville are planning to switch insurance providers during the next 12 months.

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Topics millennials, small business, small business owner, best way to advertise, radio advertising, insurance agents, new home buyers, insurance, insurance agency, home buyers, automotive, car insurance

Advertising On Pandora & Spotify: How Fayetteville Radio Compares

Jan 22, 2020 8:56:00 AM / by Larry Julius

In 1939, WFNC became the first radio station to serve Fayetteville. Today, 288,946 adult consumers tune-in to local radio stations every week. This is significantly more than watch local TV or read newspapers. 

North Carolina small business owners, however, also want to know how local radio compares to streaming audio platforms like Pandora and Spotify, especially as it relates to advertising. The answer could surprise many of them.

Pandora was created to provide a personalized radio station catering to the musical preferences of each user.  The playlists were determined by a proprietary algorithm and then streamed directly to each listeners' computer. Over the next few years, the service became available on iPads and smartphones.

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Topics Streaming Audio, Pandora, Spotify, small business, small business owner, best way to advertise, digital advertising, online advertising, radio advertising

Advertising To Furniture Shoppers In Fayetteville

Jan 16, 2020 10:54:00 AM / by Larry Julius

Low unemployment, a boom in housing starts, and confident consumers are propelling robust sales for Fayetteville furniture stores.

In 2019, local consumers in the Fayetteville area spent $173 million on furniture and home furnishing. This number is expected to grow.

Based on estimates developed by Furniture Today’s Strategic Insights team and Easy Analytic Software Inc. (EASI), the total furniture and bedding market is projected to expand by more than 22% by 2024.

If a Fayetteville small business owner who sells furniture, furnishings, or home decor would like to grab a larger share of this expanding market, then advertising is necessary.  By almost every key metric, advertising on local radio is a sound marketing investment.

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Topics small business, small business owner, digital advertising, facebook, newspaper advertising, online advertising, mattress, furniture, social media advertising, radio advertising, television advertising, new home buyers, real estate

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