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Facebook Advertising: Why Fayetteville Business Owners May Be Pausing

Jul 3, 2020 8:58:40 AM / by Larry Julius

Following the lead of many national marketers, some Fayetteville area small business owners are considering canceling or, at minimum, pausing their advertising schedules with social media network Facebook and its co-owned photo-sharing platform, Instagram.

According to the New York Times, "more than 400 companies, from Coca-Cola and Adidas to Ford and Lego, have vowed to halt advertising on the social network, in a growing protest over how it handles hate speech and other harmful content".

With the pandemic figured in, Fayetteville small business owners were expected to spend $11 million on Facebook and Instagram advertising in 2020. This is according to Borrell Associates, a firm that specializes in the collection and analysis of local marketing expenditures in every city across the United States. But these expenditures could shrink if the protests become louder.

Every type of North Carolina business imaginable, including clothing stores, plumbers, HVAC repair, funeral homes, restaurants, dentists, and nonprofits, has come to realize how powerfully social media can contribute to their bottom lines.

Part of what makes Facebook and Instagram attractive to small business owners is the enormous reach these platforms have among consumers. Locally, the audience size for these two social media sites now rival Fayetteville radio, TV, cable, and newspaper outlets.

For small business owners considering a hiatus from social media advertising, there is a viable way to redirect these dollars into a different medium without losing the marketing equity or momentum built-up on Facebook.

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Topics small business, small business owner, best way to advertise, facebook, social media, instagram, advertise on social media, social media advertising, radio advertising, facebook advertising, advertise on radio

Why Fayetteville Banks & Credit Unions Need To Advertise Now

Jun 30, 2020 8:45:57 AM / by Larry Julius

Based on statistics from the Bureau of Labor Statistics, before the COVID-19 crisis, Fayetteville area households were putting more than $1 billion in the bank every year. 

Since February, however, local banks and credit unions noticed that customers' savings accounts were beginning to swell to record levels.

According to the Federal Reserve, for many years, the personal savings rate has hovered well below 10%.  The PSR is the percentage of personal disposable income that remains after taxes and all other spending.

In April of this year, the PSR hit an all-time high of 33%. The rate remained at stratospheric levels in May, as well. The previous record high was 17.3% in September of 1975 at the tail-end of a deep recession.

There are more than 2800 banks and credit unions in North Carolina who would love to earn a large share of this infusion of new savings. To compete, though, requires advertising.  By almost any metric, the best way to reach new depositors is by advertising on Fayettevilleradio.

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Topics small business, small business owner, best way to advertise, radio advertising, bank, advertise on radio, credit union, certificate of deposit, savings accounts

Real Estate Advertising in Fayetteville: Starter Home Sales Thriving

Jun 26, 2020 10:01:58 AM / by Larry Julius

From Raeford to Vander (and every point in between), Fayetteville area real estate agents see a robust, post-pandemic market shaping up. Home sales are being driven by record low-interest rates.

The average rate for a 30-year fixed rate in June is 3.17%, according to Freddie Mac. This is down from 3.99% June of last year. That difference could save a North Carolina home buyer close to $30,000 over the term of a loan.

Data from the Federal Reserve indicates that one of the fast-growing segments of the current real estate market is starter homes. Sales in May for these modest price houses have risen above pre-COVID-19 levels and have hit a three year high.

Feuling the starter home market is demand from millennials. This generation now comprises 37% of all home buyers, says the National Association of Realtors Research Group.

To claim a large share of the market for starter homes, local real estate agents will need to advertise to attract these buyers.  By almost any metric, advertising on Fayetteville radio is the best way to reach millennials planning to buy a house, condo, or co-op over the next year.

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Topics small business, small business owner, best way to advertise, radio advertising, real estate, home buyers, mortgages, mortgage rates, home sellers, advertising on radio, real estate agent

Fayetteville Small Business: Appliance Stores Prepare For Rebound

Jun 17, 2020 9:16:29 AM / by Larry Julius

During lockdown, Fayetteville consumers have been postponing the purchase of major appliances.  Despite the pause in buying, however, local shoppers are still expected to spend $23 million this year on ovens, stoves, refrigerators, freezers, washing machines, dryers, and dishwashers.

Here's how appliance sales in the Fayetteville area will breakdown by category:

  • Cooking: $6,400,000
  • Refrigerator/Freezer: $3,900,000
  • Laundry: $4,100,000
  • Other: $6,000,000

Based on traditional buying patterns, at least 60% of all major appliance sales will occur between now and December.

To capture a larger share of all this spending will require local appliance dealers to advertise.

“Think you have a great product?” asks the U.S. Small Business Administration. “Unfortunately, no one’s going to know about it unless you advertise.”

The SBA goes on to say, “Advertising, if done correctly, can do wonders for your product sales, and you know what that means: more revenue and more success for your business”. 

By almost any measure, advertising on Fayetteville radio is the best choice for local appliance store owners.

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Topics Retailer, roi, return on investment, retail, small business, small business owner, best way to advertise, consumer spending, radio advertising, retail sales, retail stores, retail traffic, advertise on radio, retail store traffic, appliance store

Advertising In Fayetteville: Time For Local Jewelry Stores To Shine

Jun 13, 2020 9:42:59 AM / by Larry Julius

Despite the pandemic, Fayetteville area consumers are expected to spend $22 million on fine jewelry this year. Based on projections from IBISWorld, here's what will be purchased:

  • $9 million worth of diamonds
  • $3 million worth of watches
  • $2 million worth of gold
  • $2 million worth of pearls and gemstones
  • $4 million in other goods and services

North Carolina business owners will now have an easier time capturing a bigger share of jewelry expenditures as a monster competitive force disappears.

This week, Signet, the largest jewelry retailer in the country, announced that by December, it would be closing over 380 stores.  Signet's brands familiar to local consumers include Kay, Jared, Zales, and Piercing Pagoda.

To successfully compete for the void created by fewer Signet stores, local retailers will need to advertise, especially between now and the end of the year. This is when 63% of all fine-jewelry sales traditionally occur.

By any metric, the best way to reach local jewelry buyers is by advertising on Fayetteville radio.

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Topics Retailer, roi, return on investment, retail, best way to advertise, bridal, bridal market, wedding, consumer spending, radio advertising, retail sales, retail stores, retail traffic, retail store traffic, jewelry stores, advertising on radio

Fayetteville Radio Listeners Will Power The Post-Pandemic Recovery

Jun 10, 2020 4:26:51 PM / by Larry Julius

At the dawn of 2020, Fayetteville small business owners were expecting the area's retail economy to expand by 4.1%. This optimism was stoked by the National Retail Federation's chief economist who said, "Consumers remain upbeat and have the confidence to spend, and the steady wage growth that has come with the strong job market is fueling their spending. The state of the consumer is very healthy."

By February, however, the country entered into a COVID-19 induced recession. Then, to slow the spread of the pandemic, on March 30, the Governor of North Carolina locked the state down. This brought the Fayetteville area's $8.1 billion retail economy to a standstill.

As stores, restaurants, and offices in the Fayetteville area begin to re-open, consumers' appetite for spending is returning. According to Nielsen, loyal radio listeners are very likely to be first in line at the cash registers.

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Topics Retailer, retail, small business, small business owner, best way to advertise, consumer spending, radio advertising, automotive, retail sales, retail stores, coronavirus, corona, covid 19, reopen, retail traffic, advertise on radio, retail store traffic, recovery

Best Way To Re-Introduce A Fayetteville Small Business To Consumers

Jun 5, 2020 3:33:45 PM / by Larry Julius

Fayetteville small business owners are learning that 're-opening' may not be an appropriate word for the challenges they face as the Coronavirus crisis winds down.  A better term might be 're-introducing'.

Since the Governor of North Carolina shuttered the state on March 30, to slow the spread of COVID-19, Fayetteville area consumers have discovered new ways to buy the goods and services they need.  It's now the burden of local business owners to lure these customers back. The first step is re-introduction.

In 1939, WFNC signed-on as the first radio station serving Fayetteville. Since then, local business owners have used radio advertising to introduce themselves successfully to new customers. Radio has also helped these businesses survive recessions, depressions, world wars, hurricanes, and floods. By any metric, advertising on local radio remains the most effective tactic a small business owner can use post-pandemic, as well.

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Topics Retailer, commercial, roi, return on investment, commercial length, retail, small business, time of day, daypart, prime time, small business owner, best way to advertise, memorable radio commercials, radio advertising, retail sales, retail stores, reopen, retail traffic, retail store traffic

Traffic In Fayetteville Is Picking-Up. Is Your Small Business Ready?

Jun 3, 2020 2:15:10 PM / by Larry Julius

More than 92% of Fayetteville area households own at least one vehicle. 

Pre-pandemic, 84% of workers spent, on average, 46 minutes every weekday in these cars commuting to-and-from their jobs.  

On their way to work, many of these drivers would contribute to the Fayetteville area's $8.5 billion retail economy by visiting the convenience stores, coffeehouses, auto repair centers, gas stations, daycares, grocery stores, or hundreds of other businesses they passed.

At lunchtime, these same cars would take their owners to restaurants, dentist appointments, nail appointments, barbershops, and on an infinite number of other errands.

On the weekends, these vehicles filled the parking lots of hardware stores, furniture stores, car dealers, appliance stores, bowling alleys, movie theatres, and nightclubs, 

Then on March 30, when the Governor of North Carolina shut down the state to slow the spread of COVID-19, traffic came to a standstill and so did the spending.

There are strong indications, though, that in the Fayetteville area, roads are filling up again.

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Topics Retailer, roi, return on investment, retail, small business, store traffic, small business owner, best way to advertise, in-car audio, consumer spending, radio advertising, retail sales, retail stores, retail traffic, retail store traffic, vehicle traffic

What Happens When A Fayetteville Small Business Stops Advertising?

May 28, 2020 8:13:26 AM / by Larry Julius

Fayetteville small business owners may perceive the continuation of advertising as a luxury right now. This is especially so when compared to the necessity for covering the costs of utilities, inventory, payroll, and rent.

Before pulling the plug, though, business owners from Lumberton to Spring Lake must consider the consequences of 'going dark', a marketing term which means to stop advertising.

"According to our analysis, short-term decisions to go dark create significant risk for long-term revenue," says Ameneh Atai, Senior Vice President of Commercial Strategy at Nielsen. "This affects both incremental revenue and base sales."

"Our database of long-term effects models suggests that cutting ad spending for the rest of 2020 could lead up-to 11% revenue decrease in 2021," says Ms. Atai. "It could take three to five years of solid and consistent brand building to recover from an extended dark period of media."

"We have a ton of evidence in our historical analysis," adds Nielsen's Tsvetan Tsvetkov, Senior Vice President of Agency and Advertiser Solutions. "Companies that step away from advertising efforts for a period of time, whether it's a couple of quarters or a full year or longer lose the momentum they have built over time the minute they stop. To recover takes a long, long time."

To avoid the economic risks of going dark, local small business owners need to make sure every dollar spent on advertising produces solid returns.  By most marketing metrics, advertising on Fayetteville radio could prove to be the best option.

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Topics Retailer, reach, roi, return on investment, retail, small business, small business owner, best way to advertise, radio advertising, reach & frequency, retail sales, retail stores

Why Fayetteville Real Estate Agents Need To Advertise Now

May 24, 2020 9:05:00 AM / by Larry Julius

Type "Fayetteville REAL ESTATE AGENTS" into Google. In slightly over a half-second, the search will deliver 5,080,000 results. Similar searches for Hope Mills, Dunn, Lumberton, Spring Lake, or Ft. Bragg produce a proportional number of returns.

Despite the economic hardships imposed by the Coronavirus crisis on North Carolina consumers, the demand for real estate is booming. 

The Wall Street Journal published a trend yesterday indicating that mortgage applications for purchase a home have achieved levels equal to last year.

According to redfin.com, home buying demand is 16.5% higher now than it was pre-COVID-19 on a seasonally adjusted basis.

Redfin attributes this explosive growth in real estate shoppers to two factors, including record-low mortgage rates. The other primary driver is a migration trend from expensive metropolitan areas as buyers hunt for more space at lower prices.

To capture a larger share of the robust market, local real estate agents need to stand apart from the millions of Google results.  Advertising on Fayetteville radio will help accomplish this.  Here's why.

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Topics Streaming Audio, small business, small business owner, best way to advertise, newspaper advertising, online advertising, social media advertising, radio advertising, television advertising, real estate, home buyers, pay-TV, home sellers

Who'll Be Buying When Fayetteville Small Businesses Reopen?

May 19, 2020 7:16:00 AM / by Larry Julius

To slow the spread of COVID-19, the Governor of North Carolina shut down all but the most essential businesses in the state on March 30. This public safety measure inflicted a severe disruption to the Fayetteville area's $8.1 billion retail economy.

As local small business owners prepare to reopen, each must concentrate on supercharging their cash flows to compensate for weeks of consumer abstinence. Turning the lights back on and hanging out a welcome sign might not be enough, though, to bring even the most loyal customers back.

Some customers may not return because of personal safety concerns. Other customers may have discovered alternative sources to purchase goods and services.

But, there is one thing every North Carolina small business owner can be assured of. Consumers will not return if they aren't aware that a business has reopened.

Advertising is a potent tactic for any Fayetteville small business that needs to reintroduce itself to local consumers.

“Think you have a great product?” asks the U.S. Small Business Administration. “Unfortunately, no one’s going to know about it unless you advertise.”

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Topics Retailer, retail, small business, store traffic, small business owner, best way to advertise, radio advertising, retail sales, retail stores, coronavirus, corona, covid 19, crisis marketing, reopen

Should Your Fayetteville Small Business Continue To Advertise?

May 16, 2020 7:21:00 AM / by Larry Julius

COVID-19 has had a profound effect on cash register receipts in Fayetteville. Every day small business owners from Spring Lake to Hope Mills are being challenged by the pandemic induced recession.

Just yesterday, for instance, the US Commerce Department announced that April retail sales were down by 20% vs. the same month last year. This is sure to take a massive bite out of the $8.1 billion in annual consumer spending Fayetteville area businesses had been expecting in 2020.

“April was the cruelest month,” Craig Johnson, president of Customer Growth Partners, told the Wall Street Journal. "Retail spending likely bottomed out in the first week of May with spending picking up due to Mother’s Day and gradual state reopenings.

“It’s going to be less worse with each month,” said Mr. Johnson, “as people slowly come out of the foxhole and enter the mainstream of American consumerism.”

The ability of a North Carolina small business to survive past the lockdowns will depend on the steps it takes now.

WARC, a company that collaborates with more than 50 respected marketing organizations, including the Advertising Research Foundation and the Association of National Advertisers, has identified ten tactics that businesses should implement immediately. The #2 step on this list: Keep advertising if you can.

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Topics small business, small business owner, best way to advertise, recession, coronavirus, corona, covid 19, crisis marketing, WARC

Does Cable TV Advertising Make Sense For Fayetteville Small Businesses?

May 12, 2020 1:28:23 PM / by Larry Julius

Pay-TV is struggling to survive COVID-19.

Before the onset of the pandemic, Nielsen reported that 60% of Fayetteville area households received their television programs from cable systems, telephone companies, or satellite operators.  That number, however, is plummeting.

Pay-TV providers in the Fayetteville area include AT&T TV, Dish, Spectrum, and DirecTV.

"Cord-cutting, people dropping their cable and satellite TV subscriptions, pre-dates the onset of Covid-19. But the pandemic is exaggerating the trend, creating deeper issuers for programming that relies on those services for distribution," Eric Savitz wrote last week in Barron's.  This includes non-premium services like ESPN, TBS, TNT, USA, CNN, and Discovery.

"LightShed Partners analyst Richard Greenfield counts a loss of 1.96 million subscribers to cable, satellite TV, and virtual cable services combined in the first quarter," Savitz continued. "This is the worst combined quarterly drop ever, down 6% from a year ago."

Greenfield said in an interview with Barron’s that what is especially sobering is that most of the first quarter activity pre-dated the virus. The numbers are likely to get considerably worse in the second quarter.

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Topics millennials, television, small business, small business owner, best way to advertise, radio advertising, television advertising, pay-TV, cable television, dishTV, spectrum, direcTV, AT&T TV

How To Bring Employees Back To Your Fayetteville Small Business

May 9, 2020 6:54:48 AM / by Larry Julius

In January, Fayetteville small business owners were in a panic. The unemployment rate was at a record low 4.8%, and there were not enough workers to fill their open jobs. 

As of today, though, North Carolina is reporting that at least one-in-five of the state's workforce have lost their jobs for Coronavirus related reasons. Yet, many small business owners are still struggling to find employees.

According to The Wall Street Journal, "For some workers, unemployment benefits are now paying more than their old jobs did. For others, safety concerns or a lack of child care, as most schools and day-care centers remain closed, are making them hesitant to go back."

“That’s going to get in the way of any real recovery,” Douglas Holtz-Eakin, president of American Action Forum and former director of the Congressional Budget Office, told WSJ.

The struggle to hire employees creates an additional threat for those Fayetteville small business owners who received loans under the SBA's Paycheck Protection Program.  

To qualify for the loan forgiveness provision of the PPP, business owners must restore its workforce to pre-Coronavirus levels. This must be accomplished within eight weeks of receiving the monies.

So, just like in January, local small business owners are under pressure to fill open jobs. Advertising on Fayetteville radio is a potent way to attract and hire the needed employees.

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Topics recruitment advertising, small business, help wanted, small business owner, best way to advertise, online advertising, radio advertising, employment advertising, white collar, blue collar, online job boards, job boards

Fayetteville Small Business Advice: Buying Facebook Ads in Pandemic

May 7, 2020 9:09:03 AM / by Larry Julius

Facebook usage has swelled since the onset of the Covid-19. 

According to Nielsen, before the current chaos, 62% of Fayetteville area adults used Facebook each month. This was significantly fewer than were reached by local radio or television each week.

According to the New York Times, however, since the start of the Coronavirus, daily Facebook traffic has increased by 27%. This compares to 33% growth in the amount of time consumers spend listening to local radio during a similar period.

Based on the surge in Facebook consumption, North Carolina small business owners might be tempted to purchase advertising on the social media platform to augment their regular, free postings. Here are are few facts these businesses should consider before investing.

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Topics trust, small business, small business owner, best way to advertise, digital advertising, facebook, social media, online advertising, social media advertising, radio advertising, facebook advertising

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